Claude, on both sides of the work

It is a place buyers ask questions, and a tool our teams use daily. We treat both deliberately.

Claude logo

Platform expertise

Assistant visibility, and the internal AI work we run on client programs.

01Partnership

Why Claude sits in two categories for us

Externally, Claude is another assistant answering buyer questions without sending a click. The visibility work is the same discipline as ChatGPT and Perplexity: clear claims, consistent entities, retrievable structure.

Internally, it does real work in our process. Research synthesis, first pass analysis of large data sets, and quality checks against our own writing standards. It does not write client content unattended, and nothing ships without a named human editor.

We are specific about that boundary because clients deserve to know what was machine assisted and what was authored.

AI in the workflow is a productivity decision. AI in the byline is an integrity decision.

02 / Scope

What we do with Claude

  1. 01

    Assistant visibility

    Testing and improving how the model answers questions where you should be named.

  2. 02

    Research synthesis

    Compressing large volumes of source material into briefs a strategist can verify.

  3. 03

    Data analysis support

    First pass reading of performance data, checked against the platform before anything is reported.

  4. 04

    Editorial standards

    Human authorship and review on everything published under a client name.

05Selected engagements
OctoClean logo

OctoClean needed to grow its franchise network, but its website was not reaching or educating prospective business owners. Candidates had to understand the opportunity, the support behind it, and what set the model apart from other commercial cleaning franchises.

Franchises | Web

2,247%

Increase in website traffic during the engagement

Franchises

Web

Read full story
Close-up of an OctoClean interim carpet cleaning machine treating green office carpet

OctoClean

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