The plan comes before the purchase

Capability
01 Advertising
Service
Media Planning & Buying
Typical engagement
Twelve weeks to first measured read
Measured on
Verified outcomes, not impressions

Media planning is the work of deciding where to advertise, when to advertise, which audiences matter, how budget should be divided, and how success will be judged. Buying is what happens once those questions have honest answers.

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steps in the plan before the first placement is bought

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inputs behind every allocation decision

0%

average reduction in blended cost per outcome after replanning

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reporting view across every channel in the mix

Selected clients

01Inside the plan

What a Raincross media plan actually contains.

A plan is a document a marketing leader can defend line by line. These are the sections that make that possible.

  • 01

    Objective and success definition

    The business outcome the campaign exists to move, the number that counts as success, and the timeframe it will be judged over. Written first, in one paragraph, in plain language.

    • Business objective
    • Primary KPI
    • Timeframe
    • Confidence range
  • 02

    Audience and journey

    Segments defined by behavior, sized against addressable inventory, and mapped to the stages they move through. Each stage names the question the audience is asking and the media that answers it.

    • Segments
    • Addressable size
    • Journey stages
    • Stage questions
  • 03

    Channel roles and mix

    Every channel in the plan has one job: create demand, capture demand, extend reach, or re-engage. Channels without a job are cut, which is usually the most valuable page in the document.

    • Demand creation
    • Demand capture
    • Reach extension
    • Re-engagement
  • 04

    Budget and forecast

    Allocation by channel and by month, with expected impressions, response, and blended cost per outcome. A reserve is held back for reallocation once live performance replaces modeled performance.

    • Allocation by channel
    • Monthly pacing
    • Forecast outcomes
    • Reallocation reserve
  • 05

    Geography and flighting

    Which markets, at what weight, during which weeks. Seasonality, competitive pressure, and the client's capacity to fulfill demand all constrain the calendar before the media does.

    • Market weighting
    • Flight calendar
    • Seasonality
    • Capacity limits
  • 06

    Measurement design

    Conversion definitions, attribution approach, holdout markets, incrementality tests, and the reporting cadence. Agreed before launch so results can be proven rather than argued.

    • Conversion definitions
    • Holdouts
    • Incrementality
    • Reporting cadence
02The experts behind the work

Meet some of the Raincross experts behind Media Planning & Buying.

A selection of the specialists who lead and shape this work, supported by a broader multidisciplinary team.

03Overview

Most advertising fails in the plan, not the platform.

Campaigns rarely underperform because a bid strategy was wrong. They underperform because the budget was split by habit, the audience was described rather than defined, the channels were chosen before the objective was clear, and the measurement was designed after launch when it was already too late to prove anything.

Media planning is the discipline that comes before any of that. It starts with what the business needs to produce, works through who buys and how they decide, and only then determines which channels carry which part of the argument, at what weight, in which markets, during which weeks, at what expected return.

Buying is the execution of that plan: negotiating, placing, stewarding, and reallocating budget while the campaign runs. It matters, and it is the part most agencies sell. It is also the part that cannot rescue a plan built on assumptions.

Organizations do not hire us to purchase advertising. They hire us to decide what should be purchased, defend the reasoning, and prove the result.

Fig. 01The planning system
Business goals through to business growth, with campaign launch sitting seventh in a sequence of ten.
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planning steps before a single placement is bought
0
measurement framework shared across every channel in the mix
04Platforms and technology

The stack behind the work.

We are platform-independent. Tooling is chosen per engagement, and every account is client-owned.

Planning and research
  • Google Ads logoGoogle Ads planning tools
  • Meta logoMeta audience insights
  • Comscore logoComscore
  • SEMrush logoSEMrush
  • First-party CRM data
  • Movement and visitation data
  • and more...
Buying
  • Google Ads logoGoogle Ads
  • Meta logoMeta
  • The Trade Desk logoThe Trade Desk
  • DV360 logoDV360
  • StackAdapt logoStackAdapt
  • Direct publisher and network buys
  • and more...
Measurement
  • GA4 logoGA4
  • Server-side tagging
  • Geo holdout testing
  • Media mix modeling
  • Looker Studio reporting
  • CRM revenue matching
  • and more...
05Problems solved

What this work is usually brought in to fix.

Six failure patterns we see repeatedly, and what we change about each.

Budgets set by last year
A mix carried forward because it is familiar. We rebuild allocation from objectives, audience behavior, and what performance actually supports.
Channels chosen before the objective
A campaign that starts with a platform is a campaign working backwards. The objective and the audience decide the channels, not the reverse.
Channels run as separate campaigns
Search, social, programmatic, video, and outdoor bought by different people on different calendars produce overlap, wasted frequency, and no shared story.
Measurement designed after launch
Holdouts, baselines, and conversion definitions have to exist before spend does. Added later, they can only describe what happened.
Reach bought without frequency control
Without cross-channel frequency planning, the same people are paid for repeatedly while the rest of the audience is never reached at all.
No forecast to be held to
A plan without expected outcomes cannot be judged. We publish forecasts up front and report against them, including where we were wrong.
06Who it's for

Where this service earns its place.

If none of these describe the situation, we will say so before a proposal is written.

  • 01

    Organizations running several channels at once

    Teams already spending across search, social, and programmatic who need one plan rather than a set of parallel efforts.

  • 02

    Marketing leaders defending a budget

    Directors and CMOs who need allocation reasoning and forecasts they can take into a board meeting without hedging.

  • 03

    Businesses entering new markets

    Geographic or category expansion where the mix, weight, and sequencing have to be built from research rather than habit.

  • 04

    Companies with seasonal demand

    Operations where flighting, pacing, and pull-forward matter more than the channel list, and where timing carries the campaign.

  • 05

    Teams consolidating vendors

    Programs run by several specialists with no one accountable for the whole, where coordination is the missing service.

  • 06

    Organizations with long sales cycles

    Considered purchases where the plan must cover awareness through close, and measurement has to survive a multi-month gap.

07Our approach

We plan before we purchase

Every recommendation traces back to a business objective, observed audience behavior, current market conditions, the budget that actually exists, historical performance, and a measurement design agreed in advance. If a channel cannot be tied to those six things, it does not enter the plan.

In practice: research and journey mapping first, then allocation modeling with forecast outcomes, then channel selection and flighting, then buying and stewardship, then weekly reallocation against a plan the client has already seen.

Fig. 02

Every channel, one destination, one number.

The channels in an integrated plan are not competing line items. Each one carries a stage of the argument, and all of them are judged on the same outcome.

Paid search captures demand that already exists, including the demand the other channels create.

Paid social, programmatic, video, audio, and CTV create and sustain demand across the consideration window.

DOOH and geofencing anchor the campaign to physical geography and feed exposed audiences back into digital follow-up.

Landing pages, analytics, and optimization are shared infrastructure, not per-channel afterthoughts.

Fig. 02The advertising ecosystem
08Process

How the work runs.

Ten stages, run in order. Measurement design is agreed before any budget is committed.

09Capabilities

What is included.

Scoped per engagement. Most programs use four or five of the capabilities below.

  • 01

    Audience research and segmentation

    Behavioral segments built from first-party data, search demand, and platform audience data rather than from persona documents.

  • 02

    Customer journey mapping

    The path from unaware to committed, documented per segment, with the media environment present at each stage.

  • 03

    Media mix modeling

    Allocation modeled against historical performance and expected response, with diminishing returns treated as real.

  • 04

    Budget allocation

    Spend assigned by role and expected return, with a stated reserve for reallocation once live data arrives.

  • 05

    Cross-channel campaign planning

    One plan covering search, social, programmatic, video, audio, CTV, DOOH, and geofencing as a coordinated sequence.

  • 06

    Geographic and market planning

    Weight by market, based on opportunity, competitive pressure, fulfillment capacity, and measured incrementality.

  • 07

    Frequency and flighting strategy

    Cross-channel frequency ceilings, flight lengths, pacing, and seasonality set at plan level rather than per platform.

  • 08

    Performance forecasting

    Expected outcomes published before launch, then reported against, including the variances that went the wrong way.

  • 09

    Media buying and stewardship

    Negotiation, placement, delivery verification, make-goods, and reconciliation across direct and programmatic inventory.

  • 10

    Measurement and reporting

    One reporting layer across every channel, tied to business outcomes rather than to platform-reported conversions.

Fig. 03

Reported against the forecast, not against the platform.

Every channel reports into one view built on business outcomes, with the original forecast shown beside actual performance so the plan can be judged rather than described.

Blended cost per outcome across the full mix, not per-platform conversions summed together.

Forecast against actual, with variance explained in the same document.

Incrementality read from holdouts rather than inferred from last-click attribution.

Fig. 03Reporting

A practical starting point

Send us your current channel mix and last year's spend

We will show you where the plan disagrees with the budget, and what the evidence supports instead.

10Capability

01

Advertising

Media planned and bought against the buying journey rather than the platform, with direct channels like email activated in the same plan. The focus is measurable performance, not simply placement, so every dollar reads cleanly against revenue.

13Industry applications

How planning changes by industry.

The sequence never changes. What changes is the journey length, the seasonality, the regulatory limits, and the outcome the plan is judged against.

  • 01

    Healthcare

    Planning works inside privacy constraints, which pushes weight toward contextual, geographic, and search-intent channels. Service lines have separate journeys and separate capacity limits, so allocation follows what the schedule can actually absorb rather than what the market could produce.

  • 02

    Manufacturing

    Small buying committees, long cycles, and a handful of accounts that matter. Plans concentrate budget on narrow audiences across search, programmatic, and trade environments, with measurement tied to qualified inquiries and pipeline rather than monthly conversion counts.

  • 03

    Tourism

    Origin markets, booking windows, and seasonality drive the calendar before the channel mix does. Planning splits budget between inspiration in origin markets and capture in-destination, with pull-forward built in ahead of each season.

  • 04

    Retail and e-commerce

    Promotional calendars, margin by category, and inventory position set the pacing. Plans balance demand capture against demand creation so the brand is not paying to win customers it would have kept anyway, and holdouts test whether promotion spend was incremental.

  • 05

    Home services

    Demand arrives with weather and season, and capacity is finite. Planning weights service areas by crew availability, holds reserve for surge windows, and measures to booked jobs rather than to form fills.

  • 06

    Environmental

    Long procurement cycles, technical audiences, and compliance-driven timing. Plans favor sustained presence across search and programmatic over campaign bursts, with measurement built around inquiry quality and multi-quarter pipeline.

  • 07

    Legal

    High-value, low-volume outcomes with severe competitive pressure on search. Planning protects capture channels first, then adds reach only where it lowers blended cost per signed matter, tested market by market.

  • 08

    Higher education

    Fixed enrollment calendars with inquiry, application, and deposit windows that cannot slip. Plans sequence awareness, consideration, and yield spend against those dates, with separate mixes for traditional, adult, and graduate audiences.

Two Corona police officers seated on the tailgate of a department truck

City of Corona Police Department

Police recruitment competes with every other employer for the same small pool of people who are willing and eligible to serve. Job boards reach candidates who are already looking. The department needed to reach the ones who were not, hold their attention long enough to consider the badge, and do it inside a two-month window with open positions waiting to be filled.

01 Industry

Government & Public Sector. Advertising.

02 What we did

Police recruitment competes with every other employer for the same small pool of people who are willing and eligible to serve. Job boards reach candidates who are already looking. The department needed to reach the ones who were not, hold their attention long enough to consider the badge, and do it inside a two-month window with open positions waiting to be filled.

0M

Ad impressions in two months

Read the full case study
14Selected engagements

Proof, with the holdout shown.

View all case studies
In-N-Out Burger logo

Awareness was never the problem. The opportunity was proximity: making it effortless to find a nearby location at the exact moment of the decision. Most of those searches happened on a phone with immediate intent, someone wanting hours, directions, or the closest restaurant, not information about the brand.

Franchises | Advertising

7

High-intent local search patterns targeted

Franchises

Advertising

Read full story
In-N-Out Burger restaurant and neon sign at dusk

In-N-Out Burger

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16Questions

Common questions.

  • What is media planning and buying?

    Media planning is the process of deciding where to advertise, when, to which audiences, with how much budget, and against which measure of success. Media buying is the execution of that plan: negotiating and placing inventory, verifying delivery, and reallocating budget while the campaign runs. Planning determines whether the money is spent on the right things. Buying determines whether it is spent well.

  • How is a media plan built?

    It starts with the business objective and the constraints around it, then audience research and journey mapping, then channel selection with a stated role per channel, then budget allocation with a published forecast, then geography and flighting, then creative requirements, then measurement design. Buying begins only after all of that is agreed, which is usually the tenth step rather than the first.

  • How should an advertising budget be allocated?

    By role and expected return, not by habit or by equal splits. Demand capture channels are funded first because they convert existing intent, then demand creation is funded to the level the business can absorb, then reach extension is added where it lowers blended cost per outcome. A reserve is held back so budget can move once live performance replaces modeled performance.

  • What is media mix modeling?

    It is a method for estimating how each channel contributes to outcomes using historical spend and results, rather than attributing credit through user-level tracking. It is useful for allocation decisions across long time periods and for channels that cannot be tracked click by click, such as CTV, audio, and out-of-home. It complements holdout testing rather than replacing it.

  • How do the advertising channels work together?

    Search captures demand that already exists. Social, programmatic display, video, audio, and CTV create and sustain it. DOOH and geofencing anchor the campaign to physical geography and hand exposed audiences back to digital follow-up. All of them share the same landing pages, the same analytics layer, and the same frequency ceiling, which is what makes it a campaign instead of a collection of accounts.

  • How do you decide which channels to use?

    The objective and the audience journey decide. Each stage of the journey is matched to the environments the audience is actually in, and each candidate channel has to justify a role, a budget, and a measurable contribution. Channels that cannot state all three are removed, which usually improves the plan more than anything added to it.

  • How is an integrated campaign measured?

    Against the forecast that was published before launch. Platform conversions are treated as directional, blended cost per business outcome is treated as the primary number, and incrementality is read from withheld markets and holdout tests rather than inferred from attribution models. Reporting is one view across the full mix, not a stack of platform exports.

  • How often should a media plan change?

    Budget moves weekly inside the plan. The plan itself is reviewed quarterly, when actual outcomes are compared to the original forecast and the model is corrected. Rewriting the plan every month usually means the plan was a guess. Never revisiting it means the market is being ignored.

Begin a conversation

Send us your current media mix

We will map it against your objectives, show where the allocation disagrees with the evidence, and hand back a plan with a forecast attached to it.

Planning engagements begin with a research and allocation review before any media is bought.